Accredited under the Book Industry Communication supply chain excellence scheme MDL is dedicated to the expansion of e-commerce. As well as providing dedicated Customer Service teams we work closely with e-commerce partners such as Nielsen PubEasy, Batch.co.uk and Nielsen Book Discovery services.
MDL provides dedicated Customer Service teams for Europe, Rest of the World, UK and key accounts. Our highly trained export administrators, with dedicated markets, have full knowledge of exporting procedures.
Macmillan Distribution supports numerous methods of taking orders from electronic feeds, as well as providing returns authorisation, via EDI, Nielsen BookNet Teleordering, Nielsen BookData Online, Nielsen PubEasy and Batch.co.uk.