I would like to receive some catalogues or other point of sale.
Please check out our publishers at Macmillan Publishers and Client Publishers to decide which publishers you might be interested in. Then email the contact listed next to the publisher. If you want a whole range of catalogues email the call centre.
Would you give me your address?
Hampshire International Business Park
Lime Tree Way
What are your hours of business?
Customer Services are open from: 8.30 am - 5.30 pm
How does print on demand (aka manufacture on demand) work?
As the order comes in from the customer, a requisition file is generated for the title with the appropriate printer. When the printer has the book ready, the printer sends it back to MDL with other POD titles, which could be those of other publishers. The printer records all the details about the books and the delivery carton in an Advance Shipping Notice (ASN) message. The message contents are integrated back into Vista and our warehouse management system. When the carton is delivered to MDL, we scan the carton barcode and the contents are automatically added onto the Vista stock file. An appropriate picking location is scanned for the carton, and the backorders for the titles are automatically released. We currently find that around 80% of POD units merge with other subsequent orders from our customers, and only 20% are sent out as separate despatches.
I have a query about payment.
Customers with queries about payment should email Credit Services.
How can I distribute your titles outside the UK?
Please contact the relevant International representative.
How do I contact one of your publishers?
Please contact the relevant MDL contact listed in Macmillan Publishers or Client Publishes initially, and they will pass your message onto the publisher.