Before you contact us please check to see if your query is one of those listed below so that you can directed as quickly as possible:

  • I want to place an order - see our order form or How to Order.

  • I have a query about an order - email us at mdl@macmillan.co.uk.

  • I want to know the availability/price of a title - if you know the publisher contact their MDL contact who can be found at the Macmillan Publishers or Client Publishers webpages.  If you don't know the publisher email Maz Higgs.

  • I am trying to get hold of a book I think Macmillan publish.  Email Maz Higgs.

  • I want to get my manuscript published - see Publisher FAQs

  • I am looking for distribution - see Publisher FAQs

  • I would like to receive some catalogues or other point of sale.  Please check out our publishers at Macmillan Publishers and Client Publishers to decide which publishers you might be interested in.  Then email the contact listed next to the publisher.  If you want a whole range of catalogues email the call centre.

  • I want to set up an account.  Email Kim Dyer.

  • I want to distribute your titles outside the UK.  See Export Customer Services and email the contact for your country or countries.

To email any of the contacts please click on their name.

Publishers looking for a distribution service

Matthew Hogg

Customer Query 

Kim Dyer

Order & title queries for individuals (i.e. non account holders)

Maz Higgs

Payment Query UK & Ireland Customers 

Tracy Cornell

Payment Query Export Customers

Andrew Garrod

Queries about our Publishers

Jackie Reeves

PubEasy, Nielsen  & EDI Enquires

Matthew Hogg

Logistics & Carrier Queries

Stuart Toberman

Distribution Director

Guy Browning

Customer Services

Matthew Hogg

Managing Director

David Smith

There is also a list of customer services contacts by country.

If you have a general query you can send it by email below.  

Enter your query or comments in the space provided below:

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