Non account holders may
order using our online order
form. Account holders
should place their order using our PubEasy
website. You can check availability on the PubEasy website
without logging in. If you would like to register in order to place orders
please note you do not need your MDL account number
to do so.
Publisher clients can order direct using the email facility for trade or direct customer orders or via PubEasy. If you have not been set up to use PubEasy to order your samples, please contact your Client Services representative.
Macmillan Distribution accept electronic orders in many different formats.
Telephone Orders
UK Customer
Services 0845 070 5656
European Customer Services 44
(0)1256 302692
Non European Customer Services 44 (0)1256 329242
Please be aware that it is not always possible to get through to a representative
immediately. We recommend that if you have an account with us and a PubEasy password
you use our online ordering facility at www.macmillan-mdl.co.uk.
If you would like to use this service you will need to register (further
details of electronic ordering below). Alternatively you can now order using
Nielsen BookNet.
Fax Orders
UK Customer Services 44
(0) 1256 812558/812521/364733
Export Customer Services 44 (0) 1256 842084
Click here to email orders
Post Orders
Customer Services
Macmillan Distribution
Houndmills
Basingstoke
Hampshire RG21 6XS
Read an overview of which methods of electronic ordering you can use with MDL. PubEasy and Batch.co.uk have now integrated their systems so that customers can manage the entire order fulfilment process and payment process from one place. MDL see this as a major development in the quest for electronic transactions as we move ever closer to e4books day because the customer now has a virtual one-stop shop to carry out all of these activities. Read more.
Participating customers have access to our title data for price and availability queries, are able to query their past orders and can enter orders directly into our computer system. This provides them with 24-hour-a-day access to data. This service is completely free except for the local telephone call charges to your Internet provider. A central PubEasy site allows access to all the other participating book distributors’ sites as well as providing centralised price and availability and ordering. If you want to access the site via the Internet please contact PubEasy direct via their website at www.Pubeasy.com. PubEasy FAQs now available. |
MDL already communicates with many leading customers and suppliers using EDI (Electronic Data Interchange) systems, reducing errors on transcription and removing barriers to speedy processing. It is our aim to offer a good spread of electronic ordering facilities, to make electronic ordering as easy and straightforward as possible. We are a committed user of Teleordering and First Edition. To receive more information on electronic ordering facilities via EDI email Ray Webb for details. |
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MDL was the first major distributor to install WhitakerWeb which is now known as Nielsen BookNet. Other distributors, as well as leading US wholesaler Ingram, are also joining the service. The Nielsen BookNet retail module provides UK and overseas booksellers with a fully interactive exchange of information combining TeleOrdering with bibliographic search facilities, order tracking and EDI messaging. Easy to use and free of charge to TeleOrdering and BookBank subscribers, Nielsen BookNet gives booksellers the ability to manage their orders online from their PCs. To receive more information on this service please email Ray Webb. |
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